Position is responsible for supervising submission of claims and collection on all insurance patient accounts.  Oversees sending statements to patient and collect on amounts not paid by insurance.  Monitors outstanding accounts and applies/collects on late charges; receives and answers billing-related inquiries; and assists in preparing credit refunds.  Supports the Director- Clinic Operations on day-to-day department’s operation; provides financial reporting and analysis on receivable, bad debt, and cash collection.  Work closely with Clinic Admin and the billing company ensuring that billing is accurate and timely.  Maintain aging report and follow up with insurance carriers on unpaid balances.  Provide support to department by evaluating denied claims and following up on all insurance claims. 

With thorough knowledge of the work involved and subject to spot check, uses initiative and independent judgment and should perform all of the following duties:

• Manage the eCW billing module;
• Collect, post, and manage patient account payments;
• Use coded data to produce and submit claims to insurance companies;
• Responsible for answering phone calls received in regards to patient billing questions,  resolves complaints, or payment plans, with proper documentation made in corresponding billing note sections.
• Must be knowledgable and handle inquiries and provide information about the NARMC Subsidy program, Federal Poverty Level, and apply credits as necessary.
• Responsible for checking and verifying that all insurance has been filed and that the remaining balance is the responsibility of the guarantor;
• Responsible for the reconciliation of banking statements and accounting reports.
• Responsible for payment posting/collection of accounts as needed;
• Performs various collections actions including contacting the patients by phone, correcting and resubmitting claims.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any protected Federal, State/Province or Local status unrelated to the performance of the work involved.