The Food Services Specialist supports hospital food and nutrition operations by performing a variety of tasks in both the front-of-house and back-of-house settings. This position is responsible for preparing and serving high-quality meals, ensuring excellent customer service, maintaining cleanliness and safety standards, and assisting in the smooth operation of the department.

Must have knowledge of basic food preparation techniques and safety protocols and flexibility to work various shifts, including evenings, weekends, and holidays.

Key Responsibilities:

Front-of-House Duties:

• Deliver meals to patients in a timely and courteous manner while adhering to dietary guidelines and patient preferences.
• Provide excellent customer service to patients, visitors, and staff in dining areas.
• Assist with meal tray assembly, delivery, and pickup, ensuring accuracy in dietary orders.
• Respond promptly and professionally to patient and guest inquiries or concerns related to food service.

Back-of-House Duties:

• Assist in food preparation, including chopping, portioning, and plating meals according to recipes and dietary requirements.
• Maintain inventory by stocking supplies, rotating stock, and informing supervisors of shortages.
• Operate kitchen equipment safely and efficiently, following sanitation protocols.
• Wash dishes, utensils, and kitchen equipment, ensuring cleanliness in food preparation areas.

General Duties:

• Follow all food safety and sanitation standards to maintain a clean and hazard-free environment.
• Collaborate with other team members to ensure smooth daily operations and resolve any issues that may arise.
• Participate in training sessions and stay informed about hospital policies and procedures.
• Report equipment malfunctions or maintenance needs promptly.
• Perform other related duties as assigned.

Other Duties as Assigned:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice to meet the evolving needs of the organization.

Required:

High school or equivalent

One-year prior experience in food service, hospitality, or healthcare food services.

Ability to read, write, speak and understand English

Strong customer service and communication skills.

Ability to work in a fast-paced environment while maintaining attention to detail.

Knowledge of basic food preparation techniques and safety protocols.

Flexibility to work various shifts, including evenings, weekends, and holidays.