North Arkansas Regional Medical Center

  • EMS Dispatcher

    Job Location US-AR-Harrison
    Job ID
    Full-Time 80
  • Overview

    Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients and patient’s families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages).


    • Complies with all rules and regulations pertaining to daily job functions
    • Maintains supplies and equipment in a state of professional preparedness
    • Works under pressure with minimal supervision.
    • Is able to multi-task and utilizes good decision making skills
    • Promotes a cooperative and respective relationship with other emergency personnel, entities or agencies
    • Utilizes EMS units in a fair, consistent and appropriate manner
    • Has high quality oral and written communication skills
    • Has a strong working knowledge of operational aspects of: computer, paging, and radio systems
    • Has a proficient knowledge of radio communication procedures and etiquette and applies them correctly
    • Has a strong working knowledge of the NARMC EMS coverage area including all major highways and towns
    • Knows the dispatch protocols and performs all included duties
    • Keeps the dispatch area clean and organized at all times
    • Is proactive in mentoring students, new hires and co-workers
    • Employee has initiative, finds work, self motivates, looks for ways to improve self and service






    Acquires CEU’s as per certification level


    Degrees, Licensure, and/or Certification:


    Knowledge, Skills, and Abilities:


    Ability to read, write, speak and understand English


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